Privacy Policy

Promised Land Community Fellowship
Effective Date: August 10, 2026

Promised Land Community Fellowship (“Promised Land Community Fellowship,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, maintain, and protect information provided through our website, housing application process, donation services, and other interactions with our organization.

Promised Land Community Fellowship is a 501(c)(3) nonprofit organization dedicated to providing affordable independent living options and community support for veterans and seniors in Tyler, Texas.

By using our website, submitting a housing application, making a donation, contacting us, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.

Website Visitors

When you visit our website, we may collect information such as:

• Name and contact information when voluntarily provided;

• Email address and telephone number;

• Information contained in messages or inquiries submitted through our website;

• IP address and general technical information;

• Browser type, device type, operating system, and similar technical information;

• Website usage information, such as pages visited and approximate date and time of access.

Housing Applications

If you apply for housing or independent living services through Promised Land Community Fellowship, we may collect information reasonably necessary to evaluate and administer your application.

This may include:

• Applicant name and contact information;

• Date of birth or age;

• Veteran status and information relevant to eligibility;

• Housing needs and preferences;

• Household or occupancy information;

• Income and financial information relevant to housing eligibility or affordability;

• Employment or benefit information;

• Emergency contact information;

• Information concerning accessibility or accommodation needs;

• Identification or documentation reasonably necessary to verify eligibility;

• References or information provided by authorized third parties; and

• Other information reasonably necessary to process, evaluate, or administer a housing application.

We ask applicants to provide only information that is requested or reasonably necessary for the housing application process. We do not sell housing application information.

Veterans and Seniors

Because our organization provides affordable independent living options for veterans and seniors, some information submitted during the application or intake process may relate to an applicant's age, veteran status, financial circumstances, housing needs, or eligibility for particular programs.

We use this information only for legitimate organizational purposes, including evaluating applications, determining eligibility, providing services, communicating with applicants, maintaining appropriate records, and meeting applicable legal or program requirements.

Donations

As a 501(c)(3) nonprofit organization, Promised Land Community Fellowship accepts charitable donations, including one-time and recurring monthly donations.

When you make a donation, we may collect information such as:

• Name;

• Mailing address;

• Email address;

• Telephone number;

• Donation amount;

• Donation date and frequency;

• Information necessary to process or acknowledge your donation; and

• Any message or designation you voluntarily provide with your contribution.

Payment card and banking information may be processed by our third-party payment processor. We generally do not have access to your complete credit card or bank account information. Payment information is handled according to the payment processor's applicable privacy and security practices.

For recurring donations, we may retain information necessary to administer your recurring contribution, communicate with you regarding your donation, and process future authorized payments through our payment provider.

We may use donor information to provide donation receipts, acknowledge contributions, maintain financial and charitable records, communicate regarding donations, administer recurring contributions, and comply with applicable legal and accounting requirements.

We do not sell or rent donor information to third parties.

2. How We Use Information

Promised Land Community Fellowship may use personal information for legitimate organizational purposes, including:

• Processing and evaluating housing applications;

• Determining eligibility for housing or related programs;

• Communicating with applicants, residents, donors, volunteers, and community members;

• Providing and administering housing and community services;

• Processing donations and recurring contributions;

• Issuing donation acknowledgments and receipts;

• Maintaining organizational, financial, and administrative records;

• Responding to questions, requests, and inquiries;

• Improving our website and services;

• Preventing fraud, misuse, or unauthorized activity;

• Protecting the safety and security of our organization and community;

• Complying with applicable laws, regulations, and legal obligations; and

• Carrying out our charitable mission as a 501(c)(3) nonprofit organization.

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required by law.

3. Information Sharing

Promised Land Community Fellowship does not sell personal information.

We may share personal information when reasonably necessary to operate our organization, provide services, process applications or donations, or comply with legal obligations.

This may include sharing information with:

• Payment processors and financial service providers;

• Website hosting, technology, and communication service providers;

• Organizations or service providers assisting with housing or supportive services;

• Professional advisors, such as accountants, attorneys, or auditors;

• Government agencies or other entities when required by law or when necessary to administer an applicable program;

• Law enforcement or other authorities when legally required or reasonably necessary to protect individuals or property; and

• Other parties when you have provided appropriate authorization or consent.

Service providers who receive information on our behalf are expected to use that information only for the purposes for which it was provided or as otherwise permitted by law.

4. Housing Application Confidentiality

Promised Land Community Fellowship understands that applying for housing may require applicants to provide sensitive personal and financial information.

We take reasonable administrative, technical, and organizational measures to protect housing application information from unauthorized access, disclosure, alteration, or misuse.

Access to housing application information is limited to individuals and service providers who have a legitimate need to access the information for organizational, housing, administrative, legal, or program-related purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information submitted through our website or other electronic systems.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to help operate the website, understand website traffic, improve functionality, and enhance the user experience.

These technologies may collect information such as browser type, device information, pages visited, and general website usage patterns.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.

6. Third-Party Services

Our website may contain links to or use services provided by third parties, including payment processors, social media platforms, donation platforms, application systems, analytics providers, or other service providers.

Third-party websites and services operate under their own privacy policies and terms. Promised Land Community Fellowship is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before submitting personal or financial information through that service.

7. Communications

If you provide your contact information, we may contact you regarding:

• Housing applications or inquiries;

• Housing availability or related services;

• Donations and donation receipts;

• Recurring donation administration;

• Organizational announcements;

• Volunteer or community opportunities;

• Requests or inquiries you have submitted; or

• Other matters directly related to your interaction with Promised Land Community Fellowship.

You may request that we stop sending certain non-essential communications. Some communications, such as transaction-related notices, donation receipts, or communications necessary to administer a housing application, may still be sent when appropriate.

8. Children's Privacy

Our website and services are not generally directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website without appropriate authorization.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, administer housing and organizational services, maintain financial and donation records, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements and policies.

Housing application records may be retained according to our internal recordkeeping practices and any applicable legal, funding, housing, or program requirements.

Donation and financial records may be retained as necessary for accounting, tax, legal, and nonprofit recordkeeping purposes.

10. Data Security

We use reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or storage system is completely secure. We therefore cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed by unauthorized parties.

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and respond and will provide any notices required by applicable law.

11. Donor Privacy

Promised Land Community Fellowship respects the privacy of individuals and organizations that support our mission through charitable contributions.

Donor information will be used for legitimate nonprofit purposes, including processing and acknowledging contributions, maintaining financial records, communicating with donors, and complying with applicable laws.

We do not sell, rent, or trade donor information to other organizations for their fundraising or marketing purposes.

Unless otherwise authorized by the donor, we will not publicly identify a donor in a manner that suggests endorsement or sponsorship beyond what is reasonably necessary to acknowledge a contribution.

12. Your Privacy Choices

Depending on applicable law and the circumstances in which information was collected, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

Some information may not be eligible for deletion because we are required or permitted to retain it for legal, tax, accounting, housing, regulatory, security, or other legitimate organizational purposes.

To make a privacy-related request, please contact Promised Land Community Fellowship using the contact information provided on our website.

13. Changes to This Privacy Policy

Promised Land Community Fellowship may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, a housing application, or a donation, please contact:

Promised Land Community Fellowship
Tyler, Texas
Email: [email protected]
Phone: (903) 214-8303

This Privacy Policy is intended to provide general information regarding Promised Land Community Fellowship's privacy practices. It does not create a contractual right to housing, services, donations, or any particular outcome from a housing application or other request.